Polar Insight – User / Customer Research Agency

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PolarInsight_Directory
Address:
Second Home, Mercado de Ribeira, Avenida 24 de Julho,, Lisbon 1200-479 LISBOA
Company Description:

We're a European research agency that believe the most successful organisations and campaigns of the next fifty years will succeed by complementing technological and scientific advancements with a deep, contextual understanding of their customers, users and citizens needs, concerns and desires.

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We help companies and governments across Europe develop this intimate level of understanding through a number of services:

Customer & User Recruitment
We use non-traditional techniques to identify and connect with the people and communities your organisation cares about.

Social Media Analysis
We help our clients understand what people are speaking about online so they can join and manage conversations.

In-depth Interviews
We conduct intimate, one to one interviews with service users to form a deep understanding of their context.

Focus Groups
We bring together small groups of relevant, fully screened service users to explore and test new ideas.

Research Films
Capturing users on film, often in their homes, gives our clients an immersive understanding of the context within which their users are interacting with a service.

Surveys
Building a representative panel of users and surveying them is a perfect way to gauge service appeal, price sensitivity and customer experience.

Staff:

James Tattersfield - Managing Director - [email protected]

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